ELD would like to remind members of public to stay vigilant and to protect yourself against scams and phishing attempts by following these security practices:

  1. Never disclose your Singpass ID or password to anyone

  2. Using only the official ELD website at https://www.eld.gov.sg for all informational and transactional needs concerning ELD matters. Always type the URLs directly into your browser. If you choose to click on links to any government websites, check that the URL ends with “gov.sg”, before doing so. Verify the sender of emails received and only click on links from trusted sources

  3. For email, check that the sender’s email address is correctly spelt and ends with @eld.gov.sg

  4. Telephone calls from ELD officers to you will not begin with a “+65” prefix. A call containing a “+” sign is likely to be an overseas call

  5. All SMSes sent from the Singapore Government will come only from the “gov.sg” Sender ID (all letters in lowercase)

  6. Scammers may impersonate ELD officers or claim to be conducting a survey on ELD's behalf asking for information. If in doubt, please contact us using the online feedback form available at https://www.eld.gov.sg/contact.html or call our hotline at 1800-2255-353 (local) and +65 6225 5353 (overseas)

  7. If you have any information relating to scams or misuse of Singpass access, please call the Police Hotline at 1800-255-0000, or make a submission online at www.police.gov.sg/iwitness. For more information on scams, members of the public can visit www.scamalert.sg or call the AntiScam Hotline at 1800-722-6688

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