In Jun 2022, the ELD was alerted of an email pretending to be from the “Elections Department Singapore” with a “new replacement poll card” as an attachment. This email is FAKE and does not originate from ELD. Members of public are advised to ignore the email and not to click on the attachments.

ELD would like to remind members of public to stay vigilant and to protect yourself against scams and phishing attempts by following these security practices:

  1. Never disclose your Singpass ID or password to anyone

  2. Using only the official ELD website at for all informational and transactional needs concerning ELD matters. Always type the URLs directly into your browser. If you choose to click on links to any government websites, check that the URL ends with “”, before doing so. Verify the sender of emails received and only click on links from trusted sources

  3. For email, check that the sender’s email address is correctly spelt and ends with

  4. Telephone calls from ELD officers to you will not begin with a “+65” prefix. A call containing a “+” sign is likely to be an overseas call

  5. Scammers may impersonate ELD officers or claim to be conducting a survey on ELD's behalf asking for information. If in doubt, please contact us using the online feedback form available at or call our hotline at 1800-225-5353 (local) and +65 6225 5353 (overseas)

  6. If you have any information relating to scams or misuse of Singpass access, please call the Police Hotline at 1800-255-0000, or make a submission online at For more information on scams, members of the public can visit or call the AntiScam Hotline at 1800-722-6688

We would also like to assure the public that access to the official ELD website remains unaffected, and we will continue to monitor for any fake emails and/or websites.